I literally have tried dozens of permutations of all the different settings available on the printer: line vs. raster, friction vs no friction, all the different paper types and sizes, and so forth...the only thing I didn't mess with was the print processor ( I believe the default is RAW). It's all about how Crystal Reports generates the script.... no matter which computer, all set to the same driver through Windows Update, and always with the TSP set to default, the script generated by Crystal Reports is a 1/4 to 1/3 size script to the left side of the page, and prints out as such.
The ONLY thing that has worked is to set the prescription format to "Default" and print on a "Full Page". The script prints beautifully on the TSP, although very light in tone, but unfortunately the printer skips exactly one full page for every sheet (for some reason it scrolls down 1 page length and then prints). I've tried changing all of the settings related as well....black mark vs no black mark, Top search vs. no top search, and so on...
AC claims that the TSP issue was fixed on 6.0.10, and now it claimed that it was fixed on 6.1.1. How can they make that claim? What type of computer and TSP are they using in their testing? I can't fathom how the same software generates one type of script on one machine, and another type of script on another! This has been the single most frustrating thing I've dealt with since switching to AC....
I am curious to hear from anyone out there who tries 6.1.1 with their TSP printer..
