The issue is mostly about the actual prescription writer and not eRx, correct.
I still find the following problems with version 6.10 eRx:
-- the refill window was basically non functional for 3 days last week, with no response from AC tech support or NewCrop. Only Steven was able to get through to AC and post that there was a problem.
-- the refill indicator on the main window does not reset to the actual refills waiting.
-- if the refill med does not match, and the user clicks "okay" instead of "no match found", the refill is approved, using the first item on the existing med list. It is very easy to make this error. Then the refill is approved for the wrong med. This should not be possible, IMHO.
-- the pharmacy list STILL does not allow search by phone numbers, which has been requested for over a year, and is actually very easy to do directly from the NewCrop windows. So the functionality exists, but AC doesn't incorporate it.
-- even on my fastest computer, once the eRx is sent, the window often hangs for 2-3 seconds, making it impossible to work on any other AC window. This is likely NewCrop syncing the cloud & local med-lists, but is a workflow problem, especially wireless
-- the units problem, why can free Allscripts eRxNOW solve this but AC cannot
I'd better stop here.
