Since we got v6, once the staff imports the items and I sign off using admin/tools the messages in my inbox are not deleting automatically.
And it used to in older versions.
I have to manually multiple item delete all the items every day - that is triple work cutting down efficiency. (I have already seen the paper before giving to staff to import, I sign off as before and now I have to delete).
Tech support says a large number of users requested this feature. I find it strange that users after signing off, would still want the message to still be in inbox. Can't believe that.
I believe it is a bug.
Do you have the same issues?