So lots of comments on slow screen draw in V 6.0.9. We fixed that by turning off hardware acceleration.

This is a problem in XP and in Win7 if you have an old video card or a pretty cheap one.

I have a new complaint.

In V 5.x.x I used my venerable old lexmark printer. Prescription paper in tray one and a watermark added. Plain white paper in tray two. When it was time to print a prescription I would select the printer definition for tray one and it would print on prescription (Kant Kopy) paper with a watermark.

In version 6.0.9 I cannot print a prescription on this paper. I can print from any other Windows program to either type of paper with or without the watermark. I can print the Patient Instructions or Letters from AC to either type of paper with or without a watermark. But the prescription writer will only print to plain white paper.

SO I changed the prescription setup to TSP800 and it will print to prescription paper but only in the upper left quarter of an 8.5x11 sheet of paper, one Rx per page.

Lexmark tells me software trumps the driver trumps the printer. In English: The prescription writing software (and only the prescription writing software) is requesting plain white paper and my printer is dutifully supplying it. The rest of Amazing Charts doesn't care what type of paper it is using so I am in charge.

I think AC is a great program. But are they attempting to sell more TSP800's with special paper from AC? We can order "InvalidRX" Kant Kopy paper from our supplier and run it through a laser printer that adds a Watermark. Why does the Prescription Writer portion of Crystal Reports request plain white paper?http://amazingcharts.com/ub/images/icons/default/mad.gif


Richard P. Sargent, MD

I don't have any witty saying to add.