Now, this is very interesting...
Are we saying lots of talk about AC's ‘Letter Writer’ improvements? But little is being done about it. Hmmmmm...... I'm listening. Educate me more, please.

When you go to type a letter in AC, it opens the letter writer, a very generic writer that saves to html. They cannot be modified, but even worse, when you go to reprint, you get extranious (sp) despite turning off headers and footers and such.
One rationale for this is that you have created a non-modifiable document, but the end result is very generic, and does not look professional.
We have repeatedly asked for the ability to open Word or a real word processor, seemingly to no avail.
Along comes email. Once saved, it is in Word format, not html or such.
WELLLLLLL, if they can do that for email, why not the letter writer. There have been a lot of people complaining about letter writer, but this post seems to have fallen on deaf ears.