I am using 6.09. It took me 15 minutes to do 8 Rx refills today. It takes an average of 30-60 seconds to open a chart. I have dozens of unfinished charts, my office staff morale is at an all time low and my wife and I argue all the time. . Tech support states that installing Microsoft .NET Framework 4 will fix the problem. Unfortunately, they will not assist in doing this without an appointment and my IT person ($125/hour) cannot seem to get the appointment person to return calls or emails.
I am considering closing my solo practice because I believe that unless one has a full time dedicated IT person, amazing charts, and probably any EMR is not a viable option.
