Problem: 1306 error "Another application has exclusive access to the file..."

Cause: A file that is usually replaced during an upgrade or reinstallation is in use and is thus locked.

Solution: Be sure nobody else is using or connected to Amazing Charts. This includes being sure that Amazing Automator is not running. Rebooting the main computer will also disconnect any users or computers and usually solves this error, unless the Amazing Automator is running on the main computer, in which case it "reattaches" after rebooting - so you need to manually turn this off by right clicking on the Amazing Automator icon and selecting, "Exit."


Bert
Pediatrics
Brewer, Maine