John, our billing company uses Kareo and setup website access for our staff including myself. Probably all billing software would be same just need time to be efficient.
We pay 6% so your 8% is too much. I think billing price structure based upon old paper claims, too much hassle then but since claim moving into web base programs, all claims verified before sending to ins companies,chances for mistakes should not be that high. We have our trusty staff in their spare time to input payments info into AC accounting, so missing claim easy to spot.
Kareo tracts claim and let users know if claim has been approved or rejected. My concerns is all billing data and insurance/medicare payment info is with the billing company, how to transfer all that back into our control smoothly.
Per my experience with most things in life, any change is ready for transition headache. Anyone know how to do with this transition process, to fire a billing company and take billing in please give your 20 to a dollar sense. Seems we got into a messy addiction started out by outsourcing.