I am now running v6.0.9 of AC. We upgraded to achieve direct prescription renewals using AC rather than using the NewCrop screens.
But now I have a problem. I am getting renewal requests for patients that I haven't seen since I started using AC. Therefore, there is no medication info in AC, and no prescriptions to "match" the renewal request to. This prevents me from directly renewing or denying and rewriting the prescription. The only work around I have found is to either deny and write a new Rx. Or to write a new Rx, not send it anywhere, and then match the request to it.
Does anyone have a better work-around?
And on another note, if I do try to use the NewCrop screens, it won't let me unless every medication in AC has a sig and dispense value. Why the change?
