for those of us who are not tech savvy ther has been a lot of dissappointment re: the lack of tech suport the last wek. i was scheduled to have help from the tech guys to help me download v6 -at 8.am mond am (yes i know -but that was the only time avalable for them) only to find no tech/no way to contact tech /and was left with finaly a call at 8.30 that ther phones were malfunctionig. i stil have to get a reply from them as to when they can reschedule.Is any one else experiencing this?
