Gee Ketan,

I am going to have to reevaluate Phreesia. I knew you were the king of Phreesia, but you have showed me several things. They came to my office and set it up, I went through all the paper work and really have not used it much. There were default templates that took 45 minutes and were useless, were not in the system for days. They were supposed to implement in my other office but stopped probably because my CC use was low.

I may need to connect with them and reactivate using it. I still have all the hardware. Actually it has only been about a year. They took forever to set it up. When I connected with the rep at the last ACUC, finally things started to happen.

Customer support has been nonexistant. But then, I have not pushed the issue either.


Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them