I hadn't thought of that option Jon. Nice idea. Alice likes to have the chart documented that the patient did't keep (or cancelled ) the appointment, so she likes us to send her the message (so that she knows) and she then saves it to the chart. When you pull up the Past Visit History you can (well, hopefully not) see a long list of DNKA or Cancelled Appointments. Great for those HTN or DM2 patients that don't want to come in. Also lets you see a "habitual no-show."

Wayne
New York, NY
Hey, look! A Bandwagon! Let's jump on!