90862 is a pharmacutical management code. Since no interaction occurred that could be construed as fraud and then the insurance might pay some trivial amount.

To charge them you would have to use a made up code (MAF1.) It will be rejected by the insurance company and be billed to the patient.

This can be done by a note above or by an addendum which will allow you to create a superbill.

Since the superbill has been created, it will be forwarded no differently than any other created charge to your biller.

We do not send codes to the biller. We call the patient before and remind that <24 hour notice is subject to a fee. We selectively call after missed appointments and let them know that they cannot return OR SCHEDULE AN APPOINTMENT without paying the fee. A yellow sticky is put in the chart (via demographics)

Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them