I have almost never been able to get the patient's preferred pharmacy to show up when I go to select the pharmacy. My staff faithfully enters the pharmacy in the demographics, but >95% of the time it does not show up when I go to transmit, and I have to do search every time I send a rx. Most of the other docs have abandoned erx because they find it faster to print than search.

Has anyone had this problem and been able to solve it?

Thanks,

David Moore