Hey there KKML:
Here is my take on it. The scheduler allows me to do what I want. There are some things I don't like, such as how many parents I can put in (with divorces at 50% these days, a lot of my kid patients have like 4 contacts I need to put in). Also putting the referring doc (since i am a specialist) is tough but we figure away around it. But the scheduler is easy enough unless you have a very complicated schedule and need the scheduler to tell you what office you need to be at.
As for the link to my outsourced billing people, right now i just at the end of the day have the front desk print the bills as a pdf file and securely email it to my biller. It is easy enough.
We have looked into the connection between AC and the billing but haven't figured out how to do it yet.
On a side note, you are hiring them as a billing agent and if they are telling you what software to use for scheduling and all that stuff, you may want to tell them you want to make it easy for you. there are billing people who you can do this with very easily.
what city are you in? i can give you the name of my billing person!
