I've been having a problem with AC ever since v3: It makes the assumption that every patient is an adult, with their own contact information of a limited variety: home, work, email and 1 cell. In my pediatric practice, I had been using some of the miscellaneous fields to keep track of dad's work, cell, email. But more and more--I'm sorry to say--I need numbers and addresses for dad's house, mom's new husband, the nanny, two sets of grandparents who sometimes pick the kid up from school, and the cell number and email for this child (the patient)her/his self. In V5, as far as I can tell, even with all these miscellaneous fields fully used, there is simply no way to print them out. When I 'print demographics' I get the usual fields, one emergency contact, and full insurance information. That's fine for my billing company but not when there's a crisis and I need to have ALL the numbers with me while I'm driving to the hospital.
This is occasionally serious, and I once had to call 911 back after spending time locating which address a child was at, after being told in a panic that "he's at his dad's house."
For a couple of patients who shuttle between households, I have had to make a simple text contact sheet and save it to Imported Items. Surely somebody must have a workaround for this?! Could there be a free-text area on the Demographic page? Even so, my phone allows multiple phone and fax numbers, emails, and addresses for a single contact, each tagged and labled. I have 2 families who live at one address but get their mail somewhere else. Of course I adjust my mailing list manually. But can't AC keep all the patient's demographic information in one place the way a paper chart could?
