Well, backups would be the same if you excluded imported items. But, you don't have to convince me. I don't use Imported Items either.
That is where FAP comes in. It's a program, File Assistant Pro, which if your faxes or scans come in via PDF or DOC, they are easily managed by it. It was programmed by my software developer. I have used it now for almost three years. There is only one other person on here who uses it. That is because there are two main criteria:
1. You have to be a solo office. It won't work very well with more than one doctor.
2. You have to be someone who doesn't want it to be a document manager AND import to AC. We don't have the code or we could.
Let me know if you're interested, and I will show you a demonstration.
