We are having problems with our scanning. We scan using our multi-purpose brother fax/printer/scanner into AC. The scanned items are saved into the patient chart and appear on the screen as pdfs. The next day when we check often the subtitle is there but the scanned item is deleted with an error message stating the there is a missing item. We tried disconnecting the scanner from the network and connecting it directly to the main computer with the same result. Your input, suggestions, advice would be most appreciated. In the meantime, we cannot scan and shred our medical records.
