As a VERY new user I completely agree with Carolie. Having never been to an AC conference before but being fairly conference savvy I have nothing but praise for this group.
There are always those folks (both presenters and attendees) that can hijack a topic to the dismay of others. I think the facilitators have been plenty aware of redirecting those situations
The help desk presentation we are sitting in now is being very informative ahd helpful. I am weeks away from being able to implement some of the features of AC. Having the ability to hear what others are having issues with in day to day use and what the potential remedies are will surely keep me from beating my head against the wall.