A couple of other more direct answers to your question, Richard,
My partner was involved at some length with a group sponsored by our state medical association who was charged with picking 2 or 3 vendors to get a good deal for its members (mostly solo/small practices). AC did NOT make the list, because it was not certified at the time, although several members wanted to give it an honorable mention. I think there is little doubt that it would have made it if it had been certified just a few months sooner. Two of our larger hospitals in the state created a deal with ECW, and subsidized 75% of the initial costs for the doctors in that area. I don't know how that made it past the Starks amendment, but there you have it. So, that was a lot of clout. Watching the process I was struck with just how many non-scientific issues went into the selection process. So, I would try not to be too terribly swayed by that.
I have gotten probably 70% of my training right here on this group. Now, that has meant that have had to be willing to make a pest of myself, and to become comfortable in essence asking a friend "Hey, Wendell, when you have a second, could you show me....." If I had been saddled with huge cost for training, I'd be more in the mode of "Hey YOU!!! I'm paying you!!! Get over here and fix this!!" Consequently, I'd be angry when they didn't hop to; as it is I am grateful for the help. It makes it a lot more pleasant for me, but then again, I'm sort of "country", and built like that.
The order tracking would attractive. AC allows you to put in a reminder that pops up at an appointed time, and that isn't half bad. I started with version 5, and I get the impression that this feature is new in 5.
