Travis,
You are right, our situation is not as simple. Our front desk is quite removed from our back office, and have no idea which pts. are being placed in which room...This is a toughie!
We currently have a rack in which the charts are stacked. One for appointments, one for walk-ins. We just grab a walk-in chart every other pt. or so.
Maybe we could keep the rack system, and have a whiteboard for each room, with the number on the top. The MAs would write the pt's last name and "A" or "WI", and then stack those in the appropriate rack. As we grabbed the board, we could stick it in the cubby outside the door - maybe have an eraser attached there to erase the name before we went into the room - then after they roomed the next pt. in that room, they would write the new name, place it back in the rack, etc..Hmmmmm...
Just musing out loud, here....!
What do you do in terms of letting the staff know what you need?Or of procedures you do? Do you use AC to send a message to the staff, or do you keep a paper superbill and write the orders on that?
Melanie
