Steven makes a good point. This has happened to me as well, a new patient (usually the family member of an established patient) will no-show, and then speak to someone else in the office, only to be rescheduled, and often not show up again. Entering the Demographics will alert the staff about this behavior.
Inevitably, when called, the no-shower blames the staff for an inconvenient appointment time. Not a person I want in my practice.
