I am supscribed to guardian angel support, but I am not in a hurry to update to version 4 because of multiple bugs and problems reported by other members on the board. Also, version 4 doesn't support Windows Image Acquisition (WIA) scanner interface, but only Twain. My employees really like WIA.
Billing Medicare w/o proper documentation to "justify" office charges is considered a Medicare fraud. Lost encounter notes may result in thousands of dollars taken away by Medicare and other insurances as "overpayment".
"Starting in January 2010, Medicare's Recovery Audit Contractors (RACs) will begin conducting audits of Medicare fee-for-service claims throughout the United States...
...If your claims are audited by a RAC or Medicare and you lack the documentation for the services provided, as far as the auditors are concerned, the services never occurred."