Folks,
I gather that most of you remember just like us our old AC where Jon railed against and blatantly made fun of all the other large, expensive, bloated, unethical and greedy EMR software vendors. He even used terms like Bull$#!* to describe their policies and contract language. That was the old AC we feel in love with and were extemely proud to be a small part of. Almost a solo, small practice movement of providers and staff teamed up with this great little vendor against the ever growing ugly medical industrial complex. now today we're just standing here kind of confused as to where that all went... How did this happen and how did we get here, and is there a hope, a chance that even with all this growth and expansion (mostly good in terms of the end product) that we might be able to find our way back there? Can AC still be kind of the "Ben & Jerry's" of EMR's like it used to be, even as it continues to grow and expand??? (Nancy and I used to have to drive right thru Waterbury VT every morning on our way to I89 and work) I guess we just want AC to maintain it's "rudder" thru this growth period.

And to all those including Jon who have work so hard on the actual product I don't want to sound ungrateful. It's really come into its own over the last year or so, becoming a contender to be dealt with. It really was great to watch it from a front row seat as a beta site and it felt real good to be a part of it too. And for all those late nights and the hard work that it took for such to be, a sincere and heart felt thank-you. Nancy and I really like the product very much and it continues to improve and impress us. You'd just about have to pry the the thing out of our bloody hands now; that's how much it is a regular part of our office, work and our lives. We just used to love the company and it's corporate philosophy and policies too and now we are more than just a bit concerned as to where that company itself is headed. As of just six months ago, of all the companies out there I never thought in a million years that I would ever have a reason to be concerned that AC of all people might use the value of our data and our patients charts against us and all of the other users out there. I remember when we first got in, Carlos and I were making fun of our old vendor and vendors like them for making it so hard to import and export all of your data between different products. In the end it was just cheaper and easier for us to hand enter our old patients as they had their first, AC visit.

Should we go back there? Can we get back there? Or has something special been lost forever? I'm not sure, but I'm willing to do my part to try and get it back. What say all of you? Personally, I miss it very much. And once again, THANK-YOU for the darn best little EMR out there.

Paul

"Beware of the Medical Industrial Complex"
"The Insurance Industry is a Legalized CARTEL"