I spoke to Barry at tech support yesterday and learned a number of things about tracking. Once you send them on, your MA can then put them in a pending or completed category.
They can shoot you back the results of a rapid strep and change the color of the email.
They can also pull up pending tasks and merge them with incoming labs so you have no outstanding labs.
You can go back and look at orders from everyone to see what is pending and what is just sent.
This may be a change in workflow for some offices but probably not a big change for mine.
The big problem is lack of updating of the messages.
