Jon, I believe the EHR was not the issue, but rather the way in which the billing occurred and the lack of a valid email to reply to. Also, I would have thought that for charges of this magnitude would generate an email of the up and coming charge so that users would be informed and have time to ask questions.
I am very surprised to see such a drastic reaction.
Last edited by GuitarPaul; 12/23/2009 9:06 PM.
