Why do amounts I enter into the boxes for "Rec'd Insur1", "Rec'd Insur2", "Rec'd Other", and "Adjustments" not show up when I print the invoice? This is very confusing and annoying.
Also, there is a box to enter "CoPay", but there are no boxes to enter "Coinsurance" or "Payment in full at time of service". Initially, I tried to enter these in the "Rec'd Other" box, but it was too confusing because it does not show up on the invoice, so now I just enter any payment type for my services received from the patient at time of service in the "CoPay" box, but there is no good way to enter payments in addition to my services (e.g. vitamin supplement, injections, lab draw, UA, etc.) so that they will show up on the invoice. This makes things confusing for my billing service and to non-insurance patients receiving invoices (i.e. receipts) for their payments.
Any suggestions/hints would be appreciated.
