Well, our malpractice insurance company did our risk mgmt seminar. That that stupid old lady and the idiotic jury decided on the coffee issue when they ruled it was McDonald's falt that she burned herself when she dropped a cup of clearly marked HOT COFFEE in her lap at the drive-thru window.
Hi Wayne
I am actually glad she won. I still cannot believe how hgh Dunkin Donuts fill their cups. I mean they KNOW you are driving. Once, I got back to the office and opened it, and it was over the top. I actually poured some off and it was still at the top. We took a picture. We called Dunkin' Donuts, and the district manager came over and was actually shocked even for them. The cups are not only clearly marked HOT, they also have a line at the top where it is supposed to go.
I don't know how often I watch other customers pull up from the drive through window, open their car door, and pour out an ounce of coffee.
