I wish there was an easy answer for this but there isn't.
On very important tests. I send myself a remider to look for the result.
As far as patient's taking responsibility, it just doesn't seem to exist in the world of risk mangement. If anyone has any other ideas i'd love to know.
By the way , do you also track if a patient has kept a referral to a specialist? We have been told at our risk management seminars that if we refer to someone and the pt does not go, it is our responsibility.
Remember, if you ask for a cup of coffee and I give it to you and you spill and burn yourself, it was my fault.
Frank J. Paiano, DO
