I know some of these have already been posted but perhaps the squeaky wheel will get the grease.

1.) I wish the copay responsibilty of the patient would show up in a column on the schedule
2.) I wish the schedule had a column where staff could denote that the patient was confirmed (we call all our patients the day before. If they are confirmed and do not show, they are charged a No Show fee). If the staff opens the appointment and edits it by adding that they were confirmed, it "updates" the booking of the appointment to show who confirmed and when. I still want to know who made the original appointment and when it was made, not who confirmed it.
3.)I would like any pop-ups or sticky notes to show up when a patient's name is highlighted in the schedule. If the biller needs a new copy of the card or if the patient must pay cash (history of passing bad checks) I want that to show up front as soon as the patient checks in.


Leslie

Leslie
Hospital Employed Physician Who Misses The Old AC

"It's a good thing for a doctor to have prematurely grey hair and itching piles. It makes him appear to know more than he does and gives him an expression of concern which the patient interprets as being on his behalf. "