David,
Yikes! Is that how it works with all lab interfaces? I'm supposed to have a Labcorp interface set up soon, but if what you're saying is true and is across the board, I'm not so sure I want it. Right now I have labs imported via UpDox, a few clicks of the mouse for the front desk staff member who is checking the faxes which are coming in as PDF files.
So the interface would actually only be saving the front desk time, make my inbox cleaner since lab results (at least ones from labs I'm interfaced with) will be in the "Lab" mailbox, but in the end really wasting more of my precious time. Is there a trial period for the interface? Can you turn it off? What have you found nice about the lab interface?
Scanning thru some older posts, it seems the slow response issues with the interface window is cleared up in version 4. I'm not using v4 yet, but sounds like I may be soon. Maybe I'll wait on the interface until then.
Thanks,
chris
