These were questions I asked early, and discussed a few times with support. At the time it was recommended that we scan everything in as a TIFF file in order to reduce the size.
I don't know if it matters really what the format it, but I sometimes feel that things are not as clear as they could be (especially the insurance documents).
Other than size, has anyone found that the file format matters as far as legibility? Certainly I think that PDF makes more sense when it comes to sending your files elsewhere. (See thread on coping files).
