Still with Amazing Charts, would have been about the same time you started, around 2008, since the days of Jon. I do miss the idea of a small EHR company and Jon at the helm. I enjoyed the meet up user conference in RI back in 2011 so much I still tell people about it. I loved the round table idea at the end of the "conference" where we sat at a table with a programmer and then Jon stood on the stage up front and listened to all of our complaints, wants and desires then looked at someone on his staff and asked how can we do that or fix that.
With that being said, I do not blame him for selling and making a move that was not only good for him (I am sure) financially but also for his stress. I believe AC lost some ground when Primed took it from Jon and didn't really know what to do. Primed tried by having local meet ups at the Primed conventions but they never seemed to totally support the product. I now see Harris finding AC to be a usable platform and trying to make improvements but also having to deal with all of the regulatory efforts of EMR's while keeping costs down.
I have read on here about how Harris doesn't support AC and how it may be trying to disassemble AC and that all may be true but isn't what I am seeing from the Harris website. On their website, there is Pulse, Picasso by Doc-tor, MED-FX PM which links you to AC EHR, Digichart for OB/GYN specialists again links with AC at the top, Progno CIS and AC Caretracker. My point is, all in all, when you look at the website Amazing Charts is predominantly displayed. It appears to be the core EHR for the company. I have not had any problems getting support when I needed. Did I have to have some patience at times and wait my turn? YES, but Guardian Angel support has been very supportive. Are there things that need improvement, YES, but probably will be in all programs.
The idea that there are things that need improvement is my final point. I have always been told there is nothing perfect and I feel that way with the EHR from any manufacturer. I am sure PRAXISS is a great program. I don't believe that everything it does or can do is perfect. I choose to stay with Amazing Charts because of consistency over time, ease of the chart, history of charts, my comfort level using it, my experience with support, the future of Harris as a large company that is diversified, the comfort level of my staff using the program (very easy for new staff to learn and use), in house server, and most of all the time it would take for me to change to another EHR seems daunting.
Sorry so long but felt like you needed an honest input about where an old AC user stands.
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