Running 11.3.2, never get .net or sql crashes. It takes about 45 seconds to open the link in a browser to Citrix, put in password, opens a page showing AC icon and Cloud Logoff and then 10 seconds later it's open and ready to log in. Last upgrade we had an error where they didn't transfer my Practice Documents to the new seat and they fixed that in about 2 minutes. You have to pay for every cloud seat (5 of us in our practice including office manager and secretary, TMS coordinator, NP and me), then annual and monthly fees. Reading about upgrade disasters worries me and I am sure sooner or later it will be forced on me, hopefully by then the bugs will be worked out with the help of unknowing and unwitting beta testers.

Last edited by Shrinkrap; 12/14/2023 8:28 AM.

Lane Cook
Psychiatrist, Knoxville, TN
"Experience is NOT doing the same thing over and over"