Chris,
I always save the letter and report/result in AC.
The "READ: Results" golden bar appears right away in the Updox work site, as patients look at the letter attached to report, and once my nurse archives this, is saved for 6 months by Updox.
One nice additional feature I use quite a bit, is click on Address Book tab on the main Updox page, and type in patient name, click search, and then click on the patient name. Once you do that click on messages tab. You will have a nice summary of the following:
1. Portal inbox messages- unbolded read messages and bolded unread messages.
2. Workspace Inbox, Sent, and Archived messages all timed and dated.
This is a nice record of all the electronic transmittal of information for this individual patient with a portal.
