But, don't you feel we do a lot of flailing around in the dark without significant tech support input? What if they were to say regarding the TSP800 "Try this; it seems to work on our test machines." And 30 people try it, and 12 of them say "Nope; didn't work." Then they, and we, could start to narrow it down. Without them, there are so many variables it is really, really tough, no matter how bright some of you are.
David, we did flail around in the dark. We did try i7s and increased RAM and hardware acceleration, etc.
What you are describing is beta testing. Actual beta testing. 200 people saying yes it works and 50 saying no. But, this isn't tech support -- it is development.
For me, sure some tech support on the board or watching the board who see obvious and easy answers sure. But, it is the developers who can watch the board. And, if they are watching the board to see how TSP is doing, then the only way they will find out it is not working is "negative comments."
