I would love to have a case manager, but I can't afford one. The state did a study with 21 practices, giving them lots of money to create a family home. Unfortunately, they chose who they wanted and never contacted me and a certain other moderator on here. Wasn't too happy about that.
@Travis Hope keeping it open works. Best practices is to log off, but here the benefits out weigh the risks. Conside keeping AC at the log off status as it pops right up from there.